Privacy policy
Last updated: May 12, 2026
Urbaniq respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect customer information when you use our website.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely through payment gateways)
- Order history
- Device and browser information
How We Use Your Information
Your information may be used for:
- processing orders,
- shipping products,
- customer support,
- order updates,
- improving website experience,
- fraud prevention,
- and marketing communication.
Payment Security
All online payments are processed securely through trusted third-party payment gateways.
Urbaniq does not store complete payment card details on its servers.
Cookies
Our website may use cookies to:
- improve browsing experience,
- remember preferences,
- analyze website traffic,
- and optimize performance.
Users may disable cookies through browser settings if preferred.
Third-Party Services
We may use trusted third-party services including:
- payment gateways,
- shipping partners,
- analytics providers,
- and marketing platforms.
These services may collect information as required for operational purposes.
Data Protection
We take reasonable security measures to protect customer information against unauthorized access, misuse, or disclosure.
However, no online platform can guarantee complete security.
Marketing Communication
Customers may occasionally receive promotional emails or updates.
Users may unsubscribe from marketing communications at any time.
Children’s Privacy
Our website is not intended for individuals below 18 years of age.
Policy Updates
Urbaniq reserves the right to update this Privacy Policy at any time without prior notice.
Updated versions will be published on this page.